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Cloth face coverings are required for all employees and customers entering the store.
We’ve implemented social distancing measures. Floor decals have been placed in aisle ways to help provide guidance. The observation of one way traffic within the store aisles should also be maintained.
We may, at times, limit the number of occupants in the store to the degree necessary to facilitate social distancing in compliance with state/local requirements.
We are regularly sanitizing and disinfecting high touchpoint areas in the store- particularly fitting rooms, restrooms, cashwrap area/counters, and seating areas, throughout the day. Employees will administer enhanced sanitizing and disinfecting every evening after the store closes for business and/or every morning prior to opening.
Hand sanitizer stations are available for both employees and customers of the store.
Daily symptom screenings are required for all employees, which includes taking their temperature.
Stay home if you have a fever or flu-like symptoms.
Q: Are masks required to shop in your store?A: Yes, we are doing everything possible to keep you safe while shopping with 5.11. To ensure your health and safety, facial coverings are required in all stores. Thank you for joining us in slowing the spread of COVID-19 by wearing a facial covering when you visit us.
Q: Why did 5.11 decide to reopen? A: The health and safety of our customers and employees has always been our top priority, especially in how we reopen our stores, and we've been closely following guidance from federal, state and local agencies and governments. Our teams are working to reopen stores across the country, while keeping the wellbeing and safety of our customers and employees our top consideration with every decision.
Q: What are the store hours? A: Current hours of store operations are 10 a.m. – 6 p.m. Monday – Sunday
What safety precautions are you taking to protect both customers and employees? A: We’re making important updates and changes to ensure a safe shopping experience that follows federal, state, local agencies and governments. Here’s what you can expect:
Health Screenings Conducting employee health screenings at the beginning of every shift.
Cloth Face Coverings Providing cloth face coverings for all employees.
Increased Cleaning Regularly sanitizing high touchpoint areas - including door handles, fitting rooms, restrooms, cash register counters, and seating areas throughout the day, including deep cleaning each morning and night.
Social Distancing Enforcing social distancing of six feet or more within the stores, among both employees and customers.
Symptomatic Employees Requiring employees with symptoms to stay home.
Q: How will you enforce social distancing? A: You’ll see signage throughout the store as a reminder to allow six feet or more between yourself and others. We’ve also trained our employees.
Q: Can I return something in store (either from an online order, in-store or curbside)? A: Yes, you can return your purchase in store.
Q: Can I use my own shopping bag? A: Unfortunately, no. To limit contact and ensure everyone’s safety and comfort, we ask that you leave your own shopping bag at home. For now, please allow us to provide you a bag for your purchases.