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Looking for your order's status?


For more urgent inquiries, order modifications, or to cancel an order,
please send and e-mail to Customer Service at or call us at +46 40 23 00 80.

We are working on getting the form below up and runnning again, and we thank you for your patience.

Want To Make a Return?

Please send an email to with the following information:

  • Your order number
  • The name of the item/items you want to return
  • Item color
  • Item size

We will get back to you as soon as possible with a return label.

Contact us

5.11 does not want to receive confidential or proprietary information, including credit/debit card or personal identification numbers, banking information, or unsolicited product ideas. Please do not include this type of information in your feedback.

Email Support

Fill out the form and we will respond as soon as possible. For urgent inquiries, please call us.

Phone Support

+46 40 23 00 80
Mon - Fri: 8 - 17
Saturday - Sunday: Closed
Holidays: Closed

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Need Help?

Email Customer Support
or call us at +46 40 23 00 80

Guaranteed Returns

100% Satisfaction Guarantee for 45 days
Our Return Policy

Free Shipping On All Orders 800SEK Or More