Send Us an Email
Due to COVID-19 and increased order volume, you may experience longer than average wait-times or delayed responses when contacting us.
We greatly appreciate your patience and apologize for any inconvenience this may cause. Our teams are working hard to provide excellent service to our customers during this critical time and our customer service team will respond to your inquiry as soon as possible.
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Please enter your information below, and we will respond as soon as possible.
5.11 does not want to receive confidential or proprietary information, including credit/debit card or personal identification numbers, banking information, or unsolicited product ideas. Please do not include this type of information in your feedback.
Email Support
Fill out the form and we will respond as soon as possible. For urgent inquiries, please call us.
Phone Support
1.866.451.1726
Mon - Fri: 5am - 6pm Pacific
Saturday - Sunday: 8am - 2pm Pacific
Holidays: Closed