Shipping Information
The email you received with your tracking information is the best resource for updates and the timing of your order delivery. You can check the current status of your order on the Order Status page by entering the email address you used at purchase, along with your 11-digit order number.
If you were logged into a registered account when you purchased online, you can also view your order history and status on the My Account page.
In addition, we assure you that any shipping delays will not impact your return or exchange time frame. All returns and exchanges are based on the date your order was delivered.
We thank you for your patience as we fulfill orders as quickly and safely as possible and apologize for any inconvenience.
US Domestic Orders
Following credit card authorization, orders using ground shipping will generally arrive within 7 to 10 business days (not including Saturday and Sunday). This allows for order processing time and shipment via UPS Ground.
Please Note: UPS may deliver on the weekend.
ORDERS
Shipping Rates
| UPS Ground - Under $99 | $9.95 | Please allow 3-5 business days to process. |
|---|---|---|
| UPS Ground - Over $99 | FREE | Please allow 3-5 business days to process |
| UPS 2 DAY* | $19.95 | Please allow 3-5 business days to process |
Additional Information
- *UPS 2nd Day Air ships for Alaska, Hawaii, and off-shore United States territories only.
- Orders are processed Monday-Saturday (excluding holidays).
- UPS may deliver on the weekend.
- Orders to APO/FPO ship free over $99 via UPS Sure Post, and typically take 2-3 weeks.
- We do not offer shipping to P.O. Boxes.