Due to increased volume and the impact of COVID-19, we are experiencing delays in processing and shipping. Therefore, your order may take longer than usual to arrive and we are working diligently to get them to you as quickly as possible.
The email you received with your tracking information is the best resource for updates and the timing of your order delivery. You can check the current status of your order on the Order Status page by entering the email address you used at purchase, along with your 11-digit order number.
If you were logged into a registered account when you purchased online, you can also view your order history and status on the My Account page.
In addition, we assure you that any shipping delays will not impact your return or exchange time frame. All returns and exchanges are based on the date your order was delivered.
We thank you for your patience as we fulfill orders as quickly and safely as possible and apologize for any inconvenience.