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Shipping Information
Due to increased volume and the impact of COVID-19, we are experiencing delays in processing and shipping. Therefore, your order may take longer than usual to arrive and we are working diligently to get them to you as quickly as possible.
The email you received with your tracking information is the best resource for updates and the timing of your order delivery. You can check the current status of your order on the Order Status page by entering the email address you used at purchase, along with your 11-digit order number.
If you were logged into a registered account when you purchased online, you can also view your order history and status on the My Account page.
In addition, we assure you that any shipping delays will not impact your return or exchange time frame. All returns and exchanges are based on the date your order was delivered.
We thank you for your patience as we fulfill orders as quickly and safely as possible and apologize for any inconvenience.
US Domestic Orders
Due to COVID-19 expedited shipping options are currently unavailable for the contiguous 48 United States and the District of Columbia.
Orders using ground shipping will arrive within 7 to 10 business days (not including Saturday, Sunday and holidays), following credit card authorization.
Express Orders placed after 1:00 PM Pacific Standard time will not be processed until the following business day.
Please Note: UPS and FedEx do not deliver on Saturdays or Sundays.
ORDERS
Shipping Rates
| UPS Ground - under $35 | $7.95 | Please allow 3-5 business days to process |
|---|---|---|
| UPS Ground - Over $35 | FREE | Please allow 3-5 business days to process |
| UPS 2 Day | $19.95 | 2 Business Days - Orders placed after 2PM PT will be shipped the next business day |
| UPS Sure Post | $7.95 | (Free On Orders of $25 or more) This shipping method is only valid for APO and FPO addresses |
Additional Information
- Orders are processed Monday-Saturday (excluding holidays).
- Orders placed after the cutoff are processed and shipped the next business day.
- Orders are not delivered Saturdays, Sundays or holidays.
- Alaska, Hawaii, and off-shore United States territories are eligible only for Expedited Shipping.
- Orders to APO/FPO ship free over $25 via UPS Sure Post, and typically take 2-3 weeks.
- We do not offer shipping to P.O. Boxes.