Updated 7/26/11
(excluding certain products-see other warranties below)
5.11, Inc. ("5.11") warrants each product sold by 5.11 or its authorized dealers ("Product") to be free of defects in materials or workmanship for as long as you own the Product, or for the maximum period allowed by the laws of your jurisdiction, if less.
Excluded from coverage under this warranty are the following:
This warranty is the exclusive warranty provided by 5.11 relating to the Product and, to the maximum extent permitted by law, 5.11 disclaims all other express or implied warranties.
Bring the Product to the store where it was purchased OR call 5.11 for a Return Authorization Number ("RA#").
To obtain an RA#, please take the following steps:To ship the Product back to 5.11, please take the following steps:
Please ship the Product freight prepaid and insured (5.11 assumes no responsibility for Products during shipment from the customer to our Warranty Department and shipping charges are not refundable).
If 5.11 determines that the Product is defective, 5.11 will either replace the Product or repair the Product. All determinations made by 5.11 will be within 5.11's sole discretion and will be final.
All returns by 5.11 in the United States will be sent using ground shipping; shipments being returned to a P.O. Box will be made using U.S. Mail. All returns to international customers will be sent using standard shipping.
5.11, Inc. ("5.11") warrants each timepiece sold by 5.11 or its authorized dealers ("Product") to be free of defects in materials or workmanship for two years, or for the maximum period allowed by the laws of your jurisdiction, if less.
Excluded from coverage under this warranty are the following:
This warranty is the exclusive warranty provided by 5.11 relating to the Product and, to the maximum extent permitted by law, 5.11 disclaims all other express or implied warranties.
Bring the Product to the store where it was purchased OR call 5.11 for a Return Authorization Number ("RA#").
To obtain an RA#, please take the following steps:
To ship the Product back to 5.11, please take the following steps:
Please ship the Product freight prepaid and insured (5.11 assumes no responsibility for Products during shipment from the customer to our Warranty Department and shipping charges are not refundable).
If 5.11 determines that the Product is defective, 5.11 will either replace the Product or repair the Product. All determinations made by 5.11 will be within 5.11's sole discretion and will be final.
All returns by 5.11 in the United States will be sent using ground shipping; shipments being returned to a P.O. Box will be made using U.S. Mail. All returns to international customers will be sent using standard shipping.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state in the United States and in other countries.
5.11, Inc. ("5.11") warrants each Light for Life® product ("Product") sold by 5.11 or its authorized dealers to be free of defects in materials or workmanship for as long as you own the Product, or for the maximum period allowed by the laws of your jurisdiction, if less. Please note, however, that 5.11 warrants the chargers for Light for Life® Products for a period of one year from the date of purchase, but the chargers are otherwise subject to the same terms and conditions of this warranty.
Excluded from coverage under this warranty are the following:
This warranty is the exclusive warranty provided by 5.11 relating to the Product and, to the maximum extent permitted by law, 5.11 disclaims all other express or implied warranties.
To return a defective Product for warranty service, please call us at 1-888-511-4LFL (4535) in the U.S. and +46 40 467 388 in Europe.
If 5.11 determines that the Product is defective, 5.11 will either replace the Product or repair the Product. All determinations made by 5.11 will be within 5.11's sole discretion.
All returns by 5.11 in the United States will be sent using ground shipping; shipments being returned to a P.O. Box will be made using U.S. Mail. All returns to international customers will be sent using standard shipping.
Product Packaging
Bottom of Charger Base
5.11, Inc. ("5.11") warrants its fire fighting and fire-resistant garments and apparel ("Product") to be free from workmanship and material defects for the useful life of the Products when used by appropriately trained personnel following acceptable fire fighting or emergency services procedures and when the garments' warning, use, and care instructions are followed.
For purposes of this warranty, "workmanship and material defects" is defined as defects arising from the manufacturing process, including loose or broken seams, malfunctioning hardware, and flawed fabrics. Defects do not encompass the results of ordinary wear and tear.
In addition, "useful life," for purposes of this warranty, is defined as no more than three years, but may be shorter depending upon the type and frequency of use of the garment. Nonetheless, it is the responsibility of the user and the applicable department or agency to establish its own guidelines and standards for assessing and determining the useful life of its apparel and equipment.
Excluded from coverage under this warranty are the following:
This warranty is the exclusive warranty provided by 5.11 relating to the Product and, to the maximum extent permitted by law, 5.11 disclaims all other express or implied warranties, including without limitation warranties of merchantability and/or fitness for a particular purpose.
Bring the Product to the store where it was purchased or call 5.11 for a Return Authorization Number ("RA#").
To obtain an RA#, please take the following steps:To ship the Product back to 5.11, please take the following steps:
Please ship the Product freight prepaid and insured (5.11 assumes no responsibility for Product during shipment from the customer to our Warranty Department and shipping charges are not refundable).
If 5.11 determines that the Product is defective, it will either replace the Product or repair the Product. All determinations made by 5.11will be within its sole discretion and will be final.
All returns by 5.11 in the United States will be sent using ground shipping; shipments being returned to a P.O. Box will be made using U.S. Mail. All returns to international customers will be sent using standard shipping.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state in the United States and in other countries.
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