In an effort to meet the growing demand of our core customers, we have updated our system infrastructure with a new ERP platform, Microsoft Dynamics AX. This has impacted our ability to meet the high level of service you’ve come to expect from us. We apologize for the shipping delays many of you have experienced.
We apologize for these delays and want to assure you that our teams are working relentlessly to address all calls and emails as quickly as possible. If you need to call or email regarding your order, please have your Order Number available so Customer Service can address your specific case with expediency.